Standard Managed Security Services

Innovative Solutions Managed Security Monitoring Service delivers real-time monitoring and expert analysis of security activity across enterprise. This service improves the effectiveness of your security infrastructure by actively analyzing the logs and alerts from network and security devices in real time. The service features as follow:

• 24/7 SOC monitoring
• Monitor alerts and policy exceptions (security events) generated by the SIEM System
• Classify security Incidents into the agreed priorities
• Escalate security Incidents to an Authorized Security Contact or Designated Services Contact in accordance with the Communications Plan
• Provide remediation/countermeasure recommendations
• Document details of security Incidents using IS ticketing system
• Perform analysis of potentially harmful security alerts based on report data
• Create Incident Tickets as required based on report data

As part of our managed security services we collect, process, and analyze all the data in order to detect threats and understand the motives and attack behaviours behind these threats. This process enables us to make informed decisions and proactively tailor your defences against future attacks.

This service guarantees Innovative Solutions availability during any cybersecurity incident within a pre-negotiated timeframe. As part of the retainer service, Innovative Solutions will help your organization execute its incident response plan and provide recommendations on how to recover and get your business on its feet ASAP. The Digital Forensic and Incident Response (DIFR) Retainer service help your organization pinpoint the root cause of the incident. The services and features as follow:

• On-Site Digital Forensics and Incident response either through Innovative Solutions or Third-party applications
• Contain the infrastructure
• Prevent further spreading
• Kill the entry path and propose immediate measures
• Annalise the system for malware
• Identify and isolate devices
• Hunt the entire fleet and collect evidence

Many organizations have made substantial investments in SIEM technologies only to find they did not live up to the promises as advertised. SIEM solution is critical and should be fine-tuned to gain real value from it. IS has the needed expertise to fine-tune and harden SCE SIEM solution and to implement Use Cases that will make huge difference when dealing with real incidents. The services and features as follow:

• Manage and maintain the SIEM aggregation, correlation, and alerting
• Ensure that the SIEM system is up and running with all its components
• Continuous administration, operation and Tuning of the SIEM solution
• Configure network nodes and devices integrations with the SIEM solution
• Manage and maintain the SIEM storage and system components
• Develop and configure Rules / Use cases as requested by Stakeholders
• Making Sure Rules are mapped to the Devices integrated and Latest Threats
• Periodic Upgradation of SIEM Solution with Vendor Support
• Installation of SIEM Application, Recommended by Vendor Support
• Take periodic backup, health, availability measures